Terms of service
Terms of Service
Overview
Welcome to HAIRO. Throughout these Terms of Service, the terms "we," "us," and "our" refer to HAIRO. We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services").
Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.
Section 1 β Access and Account
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, and that you have given consent for any minor dependents to use the Services on devices you own or manage.
To use our Services, you may be asked to provide information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all rights necessary to provide it. You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Accounts may not be transferred, sold, or assigned to any other person.
Section 2 β Our Products
We make every effort to accurately represent our products and services online. However, colors and product appearance may differ from what is displayed on your screen due to your device type, settings, or display configuration. We do not warrant that the quality or appearance of any product will meet your expectations or exactly match what is depicted in our store.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities available to any person or region at our sole discretion.
Section 3 β Orders
When you place an order, you are making an offer to purchase. HAIRO reserves the right to accept or decline any order for any reason. Your order is not confirmed until we notify you of acceptance, and payment must be received and processed before acceptance is complete. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests once an order has been accepted. If we decline, modify, or cancel your order, we will attempt to notify you using the contact information provided at checkout.
All purchases are subject to our Refund Policy. You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.
Section 4 β Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed, as confirmed in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, or import charges.
You agree to provide accurate, current, and complete payment information for all purchases. You further represent and warrant that the payment method you provide is valid, that you are authorized to use it, and that all charges will be honored by your financial institution.
Section 5 β Shipping and Delivery
All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control. Once your order has been transferred to the carrier, risk of loss passes to you.
Section 6 β Intellectual Property
All content and materials available through our Services β including trademarks, text, images, graphics, product reviews, video, audio, and the overall design and arrangement thereof β are owned by HAIRO or its licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, or transmit any material from our Services without our prior written consent. All rights not expressly granted herein are reserved by HAIRO.
Section 7 β Optional Tools
We may provide access to third-party tools as part of our Services. These tools are made available "as is" and "as available" without warranties of any kind. We have no control over these tools and accept no liability for their use. Any use of optional third-party tools is entirely at your own risk.
Section 8 β Third-Party Links
Our Services may include links or references to third-party websites or content not affiliated with HAIRO. We are not responsible for the accuracy or content of any third-party materials, and we accept no liability for any harm or damages arising from your use of third-party websites, products, or services. We encourage you to review the policies of any third-party site before engaging in any transaction.
Section 9 β Relationship with Shopify
HAIRO is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made in our store are made directly with HAIRO. By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and HAIRO, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from all claims and liabilities arising from your purchases and transactions with HAIRO.
Section 10 β Privacy Policy
All personal information collected through our Services is handled in accordance with our Privacy Policy. Because our Services are hosted by Shopify, Shopify also collects and processes certain personal information in order to provide and improve the Services. Information you submit may be shared with Shopify and third parties located in other countries in order to fulfill your orders and provide services to you.
Section 11 β Feedback
By submitting feedback, reviews, ideas, suggestions, or any other content to us, you grant HAIRO a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute that content in any medium for any purpose, including to improve and promote our Services. You represent that you own all rights to any feedback you submit and that your submissions comply with these Terms. We are under no obligation to maintain feedback in confidence, compensate you for it, or respond to it. You are solely responsible for the accuracy and content of any feedback you provide.
Section 12 β Errors, Inaccuracies, and Omissions
Our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or shipping details. We reserve the right to correct any such errors and to update or cancel orders at any time without prior notice, including after an order has been submitted.
Section 13 β Prohibited Uses
You may only use our Services for lawful purposes. Prohibited uses include, but are not limited to, engaging in unlawful or malicious activity, violating any applicable laws or regulations, infringing on intellectual property rights, harassing or harming any individual, transmitting false or misleading information, uploading malicious code or viruses, collecting personal information from other users, spamming or phishing, and interfering with the security or functionality of our Services. We reserve the right to suspend or terminate your account at any time if we determine that you have violated these Terms.
Section 14 β Termination
We may terminate this agreement or your access to the Services at any time, at our sole discretion and without notice. You will remain liable for all amounts due up to the date of termination. Provisions that by their nature should survive termination β including those relating to intellectual property, feedback, disclaimers, liability, and indemnification β will continue to apply.
Section 15 β Disclaimer of Warranties
The Services and all products offered through them are provided "as is" and "as available," without warranties or conditions of any kind, either express or implied. We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of implied warranties, so the above disclaimer may not apply to you in full.
Section 16 β Limitation of Liability
To the fullest extent permitted by law, HAIRO, its partners, directors, officers, employees, affiliates, agents, and service providers shall not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of the Services or any products purchased through them, even if we have been advised of the possibility of such damages.
Section 17 β Indemnification
You agree to indemnify, defend, and hold harmless HAIRO and its affiliates, officers, directors, employees, agents, contractors, and service providers from any losses, damages, liabilities, or claims β including reasonable legal fees β arising out of your breach of these Terms, your violation of any law, or your infringement of any third-party rights. We may control the defense and settlement of any such claim at your expense, but will not settle any claim requiring non-monetary obligations from you without your consent.
Section 18 β Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law and severed from the remaining Terms, which will continue in full force and effect.
Section 19 β Waiver; Entire Agreement
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, together with any policies posted on our website, constitute the entire agreement between you and HAIRO regarding your use of the Services and supersede all prior agreements and communications.
Section 20 β Assignment
You may not transfer or assign these Terms or any rights or obligations under them without our prior written consent. We may transfer or assign these Terms and our rights and obligations at any time without notice to you.
Section 21 β Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which HAIRO operates. You consent to the exclusive jurisdiction of the applicable courts for any disputes arising from these Terms or your use of the Services.
Section 22 β Headings
The section headings used in these Terms are included for convenience only and do not affect the interpretation or scope of any provision.
Section 23 β Changes to Terms of Service
We reserve the right to update or modify these Terms at any time at our sole discretion. We will notify you of any material changes in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of the Services after any changes are posted constitutes your acceptance of the revised Terms.
Section 24 β Contact Information
If you have any questions about these Terms of Service, please contact us at hairohairfiller@gmail.com.